Our Relationship with you, our patient

The business office team at Emerald Coast Surgery Center will be glad to submit claims to your insurance company or to Medicare. Standard outpatient procedures are usually covered by your medical insurance or Medicare. You will receive separate bills from the Emerald Coast Surgery Center, your physician and your anesthesiology team. You may also receive a bill for any laboratory, pathology or independent diagnostic services that you may receive.

Depending on your coverage, you will be asked for payment upon admission to the center. We make every effort to inform you of this amount prior to admission. When you arrive for surgery, you should be prepared to pay all deductibles, if not yet met, co-payments and co-insurance if applicable.

Self-pay patients will be contacted prior to their surgery with an estimated procedure cost. Payment is due on or before your surgical visit. We make every attempt to calculate the correct payment amount, however, if your physician goes over the estimated time, or does additional procedures, additional fees will be collected.

You may view our Financial Assistance Policy here.

For your convenience, we accept MasterCard, Visa, American Express and Discover cards. We also accept cashier's checks, money orders and CareCredit on the day of your procedure.

If we need additional insurance information, or if you need to make a payment at the time of your surgery, one of our business office team members will contact you prior to your procedure. He or she will collect necessary insurance information and assist with your registration process.

If you have not heard from us within 48 hours before your procedure, or if you have any questions regarding any of this information, please call us at 850-863-7887.

Patient Services

Services may be provided in this health care facility by the facility as well as by other health care providers who may separately bill the patient and who may or may not participate with the same insurers or health maintenance organizations with which the health care practitioner participates as a network provider or preferred provider.

Anesthesia:
St Lucie Anesthesia, LLC
Dept. 991
P.O. Box 850001
Orlando, FL 32885-0991
Telephone: 800-248-1639

Pathology:
Emerald Coast Pathology Associates
Hospital Services Associates DBS: APS Medical Billing
5700 Southwyck Blvd.
Toledo, OH 43614-1509
Telephone: 800-288-8325
Fax: 419-866-5453
www.payyourbill@apsmedbill.com

Miraca Life Sciences
6655 North MacArthur Blvd.
Irving, TX 75039
Telephone: 214-716-4109
Fax: 972-767-0225

Florida Digestive Health Specialist
11505 Palmbrush Trail #120
Lakewood Ranch, FL 34202
Telephone: 941-757-4800
Fax: 941-757-4803

Neurophysiology Monitoring:
3100 West End Ave, Suite 800
Nashville TN, 37023
Michelle Eldeen: 615-346-8771

Information about quality measures, statistics and data, as disseminated by the Florida Agency for Health Care Administration and pursuant to 408.05, F.S., is available here.

Notice To Patients

Chapter 59A-5.0065 require that each ambulatory surgical center shall develop and adopt polices and procedures to ensure the protection of patients rights. A notice of the "Patient's Bill of Rights" is posted in the waiting room.

If you have any complaints which arise out of these, rights for Outpatient Surgery maintains a grievance mechanism to resolve them. If you have a complaint you may request a written response. The individual to whom you should address a grievance is:

Administrator
995 Mar Walt Drive
Fort Walton Beach, FL 32547
850-863-7887

If you wish to address a complaint to the State of Florida, please contact:

Agency for Health Care Administration
2727 Mahan Drive
Tallahassee, FL 2317-4000

OR

If you wish to contact our accreditation board, please contact:

AAAHC (Accreditation Association for Ambulatory Health Care, Inc.)
847-853-6060

Patient Survey

Patient feedback is important to us. If you would like to receive a patient satisfaction survey, please email survey@ctqsolutions.com.

Emerald Coast Surgery Center
995 Mar Walt Drive
Fort Walton Beach, FL 32547
Phone: (850) 863-7887

Hours of Operation
Monday - Friday: 6am - 5pm